 |
Chamber News and Events:
Check out our weekly eburst for all your Chamber
News!
"A Passion for Service" Seminar
How to Win Customers and Reduce Lost Sales
February 9, 2012
- Comfort Inn,
Glenmont
RSVP
to Caitlin
Meet one of the country's top speakers Bill Drury
(endorsed by Zig Ziglar) at this workshop and help your
business get to the next level of sales and service
excellence.
BECOME A SPONSOR NOW- click
here
for
information or contact the chamber at 439-0512 or
info@bethlehemchamber.com
 On
Thursday, February 9, 2012 customer service expert Bill
Drury will present a workshop entitled, "A Passion
for Service" (How to Win Customers and Reduce Lost
Sales). From 1985 until 1990, Drury was the
National Training Consultant for the Zig Ziglar
Corporation.
Bill
Drury is a man with a passion. He is on a mission to
help businesses create lifetime loyal customers. Some
disturbing service facts:
FACT:
96% of unhappy customers never complain about
discourtesy, but 91% of them will not buy again from a
business that offended them.
FACT:
Customers who encounter poor service tell an average of
11 other people about their bad experience.
FACT:
68% of customers who stop doing business with a company
do so because of perceived indifference -- nobody cares.
FACT:
Courting new business can cost
up to five times more than strengthening relationships
with current clients.
Topics Covered will
include:
*Get ready for turbulent change
*Who really signs your paycheck
*How to stay
motivated
*Make a great first impression
*Create a
vision for service
*Communicate respect to every
customer
*Personalize your service
*Listen
*Handle the irate customer
*Overcome stress and burnout
*Handle the ten most difficult customers.
SEATING IS LIMITED -- FOR YOUR CONVENIENCE TWO
IDENTICAL PRESENTATIONS ARE OFFERED
8:30AM -11:30 Session One 1:00PM - 4:00
Session Two
Your investment is only: One
attendee Five or more
Chamber Member Early Registration $89
each $79 each
Chamber Member Registration
(2/1 and later) $99
each $89 each
Non-Member Registration $199
For Registration or information submit
registration
form or call the Bethlehem Chamber of Commerce,
518-439-0512
“He knows what he’s
talking about! He has an excellent style of delivery!
Your people and your company will be better off after
hearing Bill Drury!”
Zig
Ziglar
For more information or a free
MP3 demo, please visit
www.apassionforservice.com
Retail and Hospitality Committee Business Forum
Thursday, February 16, 5:30 PM
Nathaniel Adams Blanchard Post 1040, Delmar
no cost and open to all
RSVP
to Caitlin
A forum for
business owners to shape the work of the Chamber's
Retail and Hospitality Committee in 2012. Offer
feedback, hear success stories from fellow business
owners, learn how Chamber membership can benefit your
business, updates from the Town of Bethlehem and meet
Town Supervisor John Clarkson. For details, view
flyer.
_________________________________________
SAVE THE DATE!
February 29, 2012, 5:30 PM
Milestone Restaurant, Glenmont
Tri Chamber Leap Year Mixer
March 30, 2012, 6:00 PM
Cyprus Shrine Banquet Hall, Glenmont
Bethlehem Chamber of Commerce Annual Dinner
Annual Dinner
Nominations:
We are now accepting
nominations for Business person of the Year and Citizen of
the Year. If you know any worthy candidates for these
awards, please complete the
nomination
form and return to us by February 10th.
For more details and events, click
Chamber
Events!
|
26th Business Climate Survey
Attention Chamber Members
In the past few days, the 26th Business Climate
Survey conducted by Marvin and Company, the local
chambers and the University at Albany School of
Business has been mailed to over 13,000 members
representing 10 Chambers.
This year an online survey is available for your
responses if you choose not to return the mailed
survey. To reply to the survey online, please use the
link below:
http://www.zapsurvey.com/Survey.aspx?id=ea042407-609d-4309-b937-23fb1fb6c34f&cid
If you are unable to click on the link provided,
simply copy and paste the address in your web browser.
|
SPECIAL MEMBER RATES!
PUT YOUR
BUSINESS ON THE MAP!
Reserve
your space now!
The Bethlehem Map by
Jimapco is in production. Town wide and hamlet
maps include full color advertising opportunities for
businesses with an ad and business location mark on the
printed map. 5,000 copies will be printed and
distributed. An online component will list businesses
by category, show business ad on the map with a link to
the business website. A sample of the map is available
at the Chamber office for viewing. To view the
online version, visit the
Jimapco website. Open
to all Bethlehem businesses. For more information and to
reserve your space, contact the
Chamber at
439-0512.
______________________________________________
Member News and Specials
The Milestone Restaurant will
be having Trivia Nights on
Mondays at 7:30 PM with PJ McKenna starting
January 30th. Stop by for an evening of fun and delicious
food or join them for their $5 Specialty Martinis
on Thursday Ladies Nights!
Yellowbook
is presenting a Marketing Seminar to help
Local Businesses with SUCCESS! Sign up
today for their FREE marketing seminar to
help maximize your business' Local Online
Visibility, Web Optimization, plus much, much more! View
the seminar's
invitation
for more information and
SIGN UP
today! Call 862-0000 with questions.
Bark Busters Home Dog Training
is
celebrating their 5 Year Anniversary!
Join Rachel Baum, CPDT-KA on Friday,
February 10th from 8:30 AM- 10:00 AM for
Breakfast with Bark Busters at the Guilderland Chamber of
Commerce. The Chamber is located at #109 2050 Western
Ave. in the Star Plaza in Guilderland.
There will be a $5 (optional) donation at the door - all
proceeds to benefit Forever Home Greyhounds. View
their
Invite
for more information.
Capital Region Special Surgery
has now expanded their Neurology and Pain Management
divisions to include two new physicians. They have
welcomed Aruna Sahoo, MD into their Pain Management
division and Niangui Wang, MC, PhD into their Neurology
division. Congratulations!
Mercato's Restaurant is offering some tantalizing
January Specials.
Spend an evening dining on some great Italian meals or
just enjoying some pizza.
Berkshire Bank,
located in Delaware Plaza in Delmar, is offering a FREE
Android Smartphone and $100 to pay it's phone bill
when you open a FREE Checking account and meet
requirements. View the attached
flyer for more
information.
Now's the time to purchase or refinance your home.
Head over to
Berkshire Bank to see
the
great rates they have
to offer!
A new Food Network
series is looking for FOOD ENTREPRENEURS.
Specifically, people who have left their previous career
to start a new restaurant (or similar business).
·
Must have
little-to-no prior professional culinary experience.
· Must
be planning to open a brick-and-mortar space where there
will be walk-in customers (restaurant, bakery, sandwich
shop, etc.). CAN NOT BE OPEN ALREADY.
·
Must be aiming
to open this year.
Those chosen will receive
culinary & business coaching from Bobby Flay (a chef,
restaurateur, and fixture on the Food Network) as
well as invaluable national publicity. Those interested
that fit the guidelines, please email the following:
Outline your timeline, budget, menu, team, and
especially what’s at stake for you in this endeavor (why
you are doing it and what risks, financial as well as
personal, you are taking). We are highly interested in
the “human-interest” angle of your story. There is no
deadline.
Check us out on Twitter and
Facebook!
https://twitter.com/#!/RockShrimpProd
http://www.facebook.com/pages/The-Bobby-Flay-Project/285496171463077
Check out the
Holiday Inn Express'
great
Splash and Stay deal
they are currently promoting!
The fantastic promotion includes Early Check-in
and Late Check-out times and so many great
benefits! These include; a DINNER for 4
provided by Tesoro's, FREE in-room Movie, FREE
Microwaveable Popcorn, Free Hot Breakfast, and a Kids
Welcome GIFT, all for an amazing price!
Contact the
Holiday Inn Express
today for your weekend getaway!
_____________________
SPACE FOR RENT
Small office space available at 198 Delaware Ave.
Two small offices (155 sq. ft. and 193 sq. ft.) on second
floor are available for lease. Perfect size for someone
looking to move out of their current home office. Offices
are furnished and include utilities, internet and trash
removal. Space may be leased separately or together.
Reasonable rates and will lease on a month to month basis.
For more information contact Bill at 439-4795 ext. 10.
Newly Remodeled, 1,100 sf located at 10 Hallwood Rd.
(behind Post Office).
Call 598-3434 for details.
Medical Building at the Price Chopper Plaza in
Slingerlands for Lease. View the
flyer for more details.
Duplex for Rent
Swift Builders has a 2 Br, 1.5 bath duplex for rent on
Foxfire Lane in Glenmont. Available for 1/1/2012. Contact
Greg Swift at Swift Builders - 439-4663 or 421-4734.
To submit your Chamber Member
classified ad or special offer, send an
e-mail to
info@bethlehemchamber.com.
|
|
.gif)
